Privacy Policy
Last updated: 10/9/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:
- Name and contact information
- Company information
- Professional details
- Communication preferences
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Communicate with you about products, services, and events
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:
- With service providers who assist us in operating our business
- To comply with legal obligations
- To protect our rights and safety
- In connection with a business transfer
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
6. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this privacy policy, please contact us at hello@kelstron.co
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal and regulatory requirements
- Our legitimate business interests
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
For transfers from the European Economic Area (EEA) to countries not deemed adequate by the European Commission, we use Standard Contractual Clauses or other approved transfer mechanisms.
11. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
GDPR Rights (EEA Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
CCPA Rights (California Residents)
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights
To exercise any of these rights, please contact us at privacy@kelstron.co. We will respond to your request within the timeframe required by applicable law.
12. Opt-Out and Unsubscribe
You can opt-out of certain data collection and communications:
- Marketing Communications: Click the "unsubscribe" link in any marketing email or contact us directly
- Cookies: Adjust your cookie preferences through our cookie consent banner or browser settings
- Analytics: Use browser plugins like Google Analytics Opt-out Browser Add-on
- Account Deletion: Contact us to request complete account and data deletion
13. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information as quickly as possible.
For users in the European Union, our services are not directed to individuals under the age of 16, or the applicable age of digital consent in your country.
14. Security Measures
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
15. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
We may use the following third-party services:
- Google Analytics for website analytics
- Google Tag Manager for tag management
- Email service providers for communications
- Cloud hosting providers for data storage
16. Jurisdiction and Governing Law
This privacy policy is governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
For users in the European Economic Area (EEA), this policy also complies with the General Data Protection Regulation (GDPR). For California residents, this policy complies with the California Consumer Privacy Act (CCPA).
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
17. Data Protection Officer
For questions about our data protection practices or to exercise your privacy rights, you can contact our Data Protection Officer at:
Email: privacy@kelstron.co
Mail: Kelstron Data Protection Officer
[Company Address]
18. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice such as email notification or a prominent notice on our website.
19. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
General Inquiries: hello@kelstron.co
Privacy Inquiries: privacy@kelstron.co
Data Subject Requests: privacy@kelstron.co